If you're not able to fix the issue and need help, you can share information about your crash issue and crash log to help Adobe resolve the issue for you. For more information, see Install previous versions of your Creative Cloud apps. If Premiere Pro gets stuck on the splash screen, take a closer look at the splash screen and check if the app is frozen while loading a specific plugin.Īs a last resort, if you are unable to resolve this problem, try reverting back to a previous version of the app.
Unable to open Premiere Pro? Premiere Pro freezes on launch? Premiere Pro hangs or becomes unresponsive on launch? If you are having trouble getting your Premiere Pro app to start properly, try these common troubleshooting steps to fix your issue.
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